Outstanding debt recovery
ASTEN Offspring Entereprises Limited, Debt Collection Services is an experienced and commercial debt collection agency, with a proven track record in delivering excellent results on behalf of our clients.
Our clients include businesses of all sizes, from start-ups to large corporate entities, as well as the biggest banks, asset based lenders, Insolvency Practitioners and business loans providers across the East Africa and Africa.
This experience has allowed our highly skilled team to adapt its approach to individual instructions and debtors, helping us to maximise recoveries and support our clients in achieving their goals.
Transparent and fair
We favour mediation over court proceedings, enabling us to use our knowledge and reputation to bring positive conclusions to often complex cases pre-legally, whilst preserving customer relationships and adding value. However, we also have extensive experience of the legal system and can guide you through it should legal collections be the most appropriate option.
So whether you’re looking for help with an individual invoice or looking to outsource your credit control function to the experts, we’re confident we can deliver a solution that’s right for your business.
To discuss how we could help, please call our collections consultants on +255 769 351220 or email geay.peter@gmail.com
We ready to serve You, Keep Your Trust on Us.
Relationship with court debt recovery processes
Broadly, debts may be recovered either through the courts, or by using creditor or collection agency personnel to negotiate repayments.
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FAQ, Frequently Asked questions
A collector has to give you “validation information” about the debt either when they first communicate with you or within five days of the first contact. The collector has to include the following
Mail a letter to the collection company and ask it to stop contacting you. Keep a copy for yourself. Consider sending the letter by certified mail and paying for a “return receipt.” That way, you’ll have a record the collector got it.
Once you get the validation information (see What does the debt collector have to tell me about the debt), if you still don’t recognize a debt, or don’t think the debt is yours, send the debt collector a dispute letter. Say you don’t owe some or all of the money, and ask for verification of the debt.
Debt doesn’t usually go away, but debt collectors do have a limited amount of time to sue you to collect on a debt. This time period is called the “statute of limitations,” and it usually starts when you miss a payment on a debt. After the statute of limitations runs out, your unpaid debt is considered “time-barred.”
Report any problems you have with a debt collector to
- your state stationery general office
- the federal trade commissioner
- the Consumer Financial Protection Bureau